Find answers to common questions about orders, shipping, and more.
Browse our products, add items to your cart, and proceed to checkout. You can pay using UPI, credit/debit cards, or cash on delivery.
We offer free shipping on orders above ₹499. For orders below ₹499, a flat shipping fee applies based on your location.
Standard delivery takes 3-7 business days depending on your location. Metro cities typically receive orders within 3-4 days.
We offer a 30-day return policy on most products. Items must be unused, in original packaging, and in the same condition you received them.
Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track your order from your account dashboard.
Yes, we work only with verified vendors and authorized sellers. All products on ProHands are 100% genuine.
You can reach us at support@prohands.com or call our toll-free number 1800-123-4567. We're available Monday to Saturday, 9 AM to 6 PM.
Yes, you can cancel your order before it is shipped. Once shipped, you'll need to initiate a return after receiving the product.
Still have questions? Contact us at support@prohands.com or call 1800-123-4567.